Privacy Notice

1. Scope and Legal Basis

This Privacy Notice applies to The Apostolic Church-Ghana, Afrancho Central Assembly, the website at https://www.tac-ghafranchocentral.org, and related digital ministry experiences connected to the church, including contact forms, membership workflows, counselling bookings, public testimony and prayer features, giving flows, directory and forum experiences, media uploads, and future digital services launched under the same ministry brand unless a separate privacy notice is provided.

For purposes of Ghana's Data Protection Act, 2012 (Act 843), the church acts as the data controller for personal information collected through these channels, except where another notice clearly assigns that role differently.

2. Information We May Collect

• Identity and contact details such as name, email address, phone number, WhatsApp number, residential or digital address, and emergency contact details.
• Church and membership information such as local assembly, district, area, fellowship affiliation, membership number, language preferences, ministry background, and service history where you choose to provide it.
• Pastoral, counselling, safeguarding, or spiritually sensitive information submitted in prayer requests, testimonies, youth counselling requests, membership forms, or related ministry support forms.
• Youth and family information such as date of birth, guardian details, medical notes, allergy details, mobility needs, consent declarations, and media permissions for event-related registrations.
• Community and public-feature content such as forum profiles, business directory profiles, reviews, public replies, testimonies, prayer-wall submissions, uploaded images, and associated moderation data.
• Donation and campaign information such as donor name, email, phone, notes, payment reference, amount, and transaction status. Full payment card credentials are generally handled by the approved payment processor rather than stored in full on this site.
• Account and authentication information for approved member, forum, directory, or administrative access, including sign-in records and session data needed to keep accounts secure.
• Technical and usage information generated through hosting, analytics, security, and performance tools, including browser, device, page usage, and similar operational signals.
• Browser-stored information such as saved chat history, user-selected memory, sermon notes, verse highlights, reply helper details, scroll restoration, and interface preferences where those features are used.

3. How We Collect and Use Information

Most information is collected directly from you when you submit a form, create or use an account, make a donation, post public content, upload media, speak with our AI-assisted features, or otherwise interact with the site. Some technical information is collected automatically through standard website, security, and analytics tools.

• To respond to ministry inquiries, prayer requests, feedback, event registrations, counselling appointments, and membership-related requests.
• To publish, moderate, review, approve, or decline public-facing submissions such as testimonies, prayer-wall content, directory entries, community replies, and reviews.
• To operate member experiences, keep accounts secure, manage permissions, and support administrative review workflows.
• To process giving, designated campaigns, transaction follow-up, and related administrative reporting.
• To maintain the safety, reliability, security, and performance of the church's digital systems.
• To understand how the platform is used and improve ministry communication, accessibility, and service design over time.
• To comply with legal obligations, safeguarding responsibilities, dispute handling, and lawful requests from competent authorities.

We do not sell or rent personal information.

4. Public Content, Consent, and Sensitive Information

Certain features of the site are intentionally public or community-facing. These may include public testimonies, prayer-wall entries that were submitted with public permission, replies to public content, directory listings, community reviews, and forum-style participation. If a feature is public by design, your visible name, content, images, rating, or other publishing details may appear to other visitors.

In some cases we may retain supporting contact information privately for moderation, fraud prevention, anti-abuse, safeguarding, or follow-up, even when only part of the submission is displayed publicly.

Please do not post unnecessary medical data, accusations, confidential pastoral matters, or third-party private information in public areas. We may redact, withhold, or remove content where that is reasonably necessary for ministry sensitivity, safety, dignity, legal compliance, or safeguarding.

5. Cookies, Local Storage, and Analytics

We use a combination of secure cookies and browser storage to support core functionality such as account sign-in, session continuity, saved preferences, user interface state, draft-like convenience features, and locally stored interaction history where that improves user experience.

We also use website analytics and performance tools to understand site usage, improve reliability, and measure engagement with ministry content. If you block cookies or clear local storage, some features may stop working correctly or may forget your preferences.

Browser-stored information on your own device can usually be removed through your browser settings at any time.

6. Sharing, Service Providers, and International Processing

We may share personal information with approved service providers who help us operate the church's digital ministry, including providers for hosting, data storage, payment processing, email delivery, media or file hosting, analytics, security, AI assistance, map services, video or social embeds, and related technical support.

Because digital ministry infrastructure may operate inside or outside Ghana, some processing or storage may occur in other jurisdictions. Where this happens, we aim to use reasonable contractual, technical, and organizational safeguards consistent with the Data Protection Act, 2012 (Act 843).

We may also disclose information where required by law, where reasonably necessary to investigate abuse or security incidents, or where needed to protect the rights, safety, property, or dignity of the church, its members, and the wider community.

7. Security and Retention

8. Children, Youth, and Safeguarding

Some parts of the site support youth programmes, counselling requests, camp or excursion registrations, and related ministry care. Those features may require parent, guardian, or responsible-adult involvement, consent, or emergency-contact information, especially where minors are involved.

If you are submitting information on behalf of a child or young person, you must have the authority to do so. We ask users not to publish minors' sensitive personal information in public areas of the site. If you believe child or youth information has been submitted improperly, contact us promptly so we can review the matter.

9. Your Rights Under Ghana Law

Subject to applicable Ghana law, including the Data Protection Act, 2012 (Act 843), you may ask us to:

• Confirm whether we hold personal information about you and provide access where appropriate.
• Correct inaccurate or outdated information.
• Withdraw consent for optional public sharing or optional follow-up where consent is the basis for that activity.
• Block, erase, destroy, or restrict certain information where the law permits and where retention is no longer justified.
• Object to direct marketing or non-essential promotional follow-up communications.

We may need to verify identity before acting on a request. We do not currently rely solely on automated decision-making to approve pastoral care, community publication, job-board publication, or business-directory publication without human review.

If you are not satisfied with our handling of a privacy concern, you may also raise the matter with the Data Protection Commission of Ghana.

10. Updates and Contact

We may update this Privacy Notice as the church's digital ministry grows, new features are launched, or Ghanaian legal requirements change. Material updates will be reflected on this page with a revised effective date.

If you have questions, correction requests, safeguarding concerns, or privacy complaints relating to this site, please contact:

• TAC Afrancho Central
• Afrancho, Kumasi, Ghana
• GPS Address: AF-0400-1750
• Email: [email protected]
• Phone: +233 24 421 1673
• Phone: +233 55 256 5054
• Phone: +233 24 427 2639
• Phone: +233 24 220 3267